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Terms and Conditions

All prices shall be as per the Sellers price list current at the date of this despatch and all prices are exclusive of VAT. All prices are subject to increase without notice owing to circumstances beyond the Sellers control.

All blocks, dies and screens required for printing will incur additional costs unless otherwise agreed in writing for a specific order.

All artwork including reductions, enlargements and touching up will incur additional costs unless otherwise agreed in writing for a specific order. The minimum artwork charge is £26.00. Any changes to artwork requested after the preliminary artwork is agreed, will incur a charge of £32.00 for each change. Artwork to be supplied in EPS, PDF, CDR, AI (JPG, TIFF, BMP for single colour).

Printed goods may be subject to 15% over or under run and will be charged pro-rata.

(A) The Purchaser shall be responsible for the goods being suitable in every way for the purpose for which they are intended to be used and no warranty; condition or representation is given by the Sellers as to the fitness of any goods for a particular purpose.
(B) Whilst every effort is made to deliver on time, time for delivery is not of the essence and there is no liability for delays occasioned by circumstances beyond the Sellers control.
(C) Any liability of the Sellers to the Purchaser shall be limited in total to the price of the goods.
(D) In the event of incorrect or faulty goods supplied, credit will only be given if the total consignment is returned.

(A) All prices are Inclusive of carriage charges.
(B) Unless otherwise requested, goods will be despatched on a standard before 5.30pm next day delivery. A surcharge applies for timed deliveries.
(C) Due to the difficulty in tracing lost parcels, orders cannot be despatched by post
(D) In the event of non-delivery, either due to incorrect or incomplete address given by the Purchaser, or due to the Purchaser not being available during normal office hours (9.00am - 5.30pm) to accept delivery, a charge of £5.00 will be made for each delivery attempt.
(E) After two failed attempts at delivery, the Purchaser may be required to arrange collection of the goods from the offices of the Sellers.
(F) The Sellers accept no responsibility for any delays during transit.

(A) Samples can be sent on approval and will be charged for unless returned in a good condition in the time specified.
(B) The Sellers accept no responsibility for any difference between samples and finished goods.

(A) Payment is due on receipt of invoice unless otherwise agreed in writing. Time of payment shall be of the essence and if any amount shall not be paid on the due date without prejudice to any other rights of the Sellers, the Purchaser shall pay to the Sellers on demand interest thereon at an annual rate of 5% above Barclays Bank plc's base lending rate, such interest to accrue from day to day and run after as well as before any Judgement and shall reimburse to the Sellers all costs and expenses (including without prejudice to the generality of the foregoing, any legal costs, bank charges, enquiry agents fees and any expense incurred by the Sellers) on an indemnity basis providing the same are reasonable. The goods remain the property of the Sellers until payment is received in cleared funds.
(B) In the event of non-delivery of goods due to the Purchaser giving incorrect or incomplete delivery address or the Purchaser not being available to accept delivery of goods at the delivery address given, the Sellers invoice for the goods shall be paid on the due date without delay.

(A) The Purchaser shall inspect all goods immediately upon delivery and shall within seven (7) days from delivery notify the Sellers of any matter or thing by reason of which they may allege that the goods are not in accordance with the contract. If the Purchaser shall fail to give such notice within such period it shall conclusively be determined that the goods are as to quality, number, weight, volume and in all respects in accordance with the contract and that the Purchaser have accepted them. The Purchaser shall have no right to reject the goods, but shall be bound to pay for the same accordingly.
(B) Non-delivery by any carrier must be notified to the Sellers in writing within 14 days.
(C) Goods are only returnable with the expressed agreement in writing from the Sellers. Goods returned without prior written agreement will not be accepted.
(D) The Purchaser shall be responsible for inspecting and ensuring goods are in accordance with the contract, even if delivery is made to a third party. Distribution or overprinting of the goods will deem to be acceptable by the Purchaser that the goods conform to the contract.

All cancellations must be notified to the Sellers in writing. Charges will be made for all work done or materials bought. In addition there will be an administration fee of £20.00 per order.

(A) Unless otherwise specified, printing colour, size and position will be at the Sellers discretion even on repeat orders.
(B) Where Pantone colour matches are requested, a 100% match cannot be guaranteed and there may be up to 5% difference.
(C) Inks used in printing on metallic surfaces have a very limited life. The Purchaser is advised to request a varnish overprinting for these finishes.
(D) Printing on biodegradable materials does not adhere well and has a limited life. The Sellers accept no responsibility for printing on these types of goods.
(E) The Sellers reserve the right to use the Purchaser's logo or advertisement in their brochures unless otherwise instructed in writing.

The onus is on the Purchaser to ensure the Sellers has all the correct details from the previous order.
We are unable to guarantee exact product colour matches to previous orders as the base colour of each material batch may vary.

The Sellers reserve the right to alter design, material and product specification of any product without notice.

Mugmental, 63 Friars Avenue, Delapre, Northampton, Northamptonshire, NN4 8PX Tel: +44 (0)1604 453975 or Mobile: 07810 194181


Mugmental, 63 Friars Avenue, Delapre, Northampton, Northamptonshire, NN4 8PX | Tel: +44 (0)1604 453975 | Mobile: 07810 194181 | Privacy Policy | Terms and Conditions
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